Privacy Policy

Last updated: 09/20/2024.

Welcome to GardenCloth (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, GardenCloth.com, and purchase our products.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms, please discontinue use of our site.

1. Information We Collect

Personal Information

When you purchase products or interact with our site, we may collect the following personal information:

  • Contact Information: Name, email address, shipping address, and phone number.
  • Payment Information: Credit card details and billing address (processed securely via PayPal and Stripe).
  • Account Information: Username and password if you create an account.
  • Communication Data: Messages or inquiries you send to us.

Non-Personal Information

We may also collect non-personal information such as:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages viewed, time spent on the site, navigation paths.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders.
  • Customer Support: To respond to your inquiries and provide support.
  • Personalization: To tailor content and product offerings.
  • Marketing: To send promotional emails (you can opt-out at any time).
  • Analytics: To improve our website and services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Advertising Cookies: Used for personalized advertising.

You can manage your cookie preferences through your browser settings.

4. Third-Party Services

Printing Companies

We collaborate with trusted printing companies to produce and ship our products. They have access to necessary personal information to fulfill orders but are obligated to protect your data.

Payment Processors

We use PayPal and Stripe for secure payment transactions. Your payment information is encrypted and processed by these third parties. We do not store your credit card details.

Hosting Provider

Our website is hosted by Hostinger, which may process data transmitted through our site.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your data.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request deletion of your data.
  • Objection: Object to processing of your data.
  • Restriction: Request restriction of processing.
  • Portability: Request transfer of your data.

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

While we operate primarily in the United States, your information may be transferred to servers located outside your state, province, or country. By using our site, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

  • Email: info@gardencloth.com
  • Phone: +1 (360) 612-6693
  • Live Chat: Visit our website to chat with us live for instant support.

Thank you for trusting GardenCloth with your personal information. We value your privacy and are dedicated to safeguarding it.

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